Privacy Policy
Last Updated: July 25, 2026
At Chiben Ventures, we are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information when you visit chibenventures.online or purchase products from our shop catalog. We adhere to the **Nigeria Data Protection Regulation (NDPR)**.
Transparency
We only collect data necessary to coordinate, verify, and deliver your products.
Data Security
Order invoices and transaction details are encrypted and securely stored.
NDPR Compliant
All data operations align with Nigerian national digital privacy regulations.
1. Information We Collect
To process your order requests and handle support messages, we collect personal information you provide directly, including:
- Fulfillment Data: Name, delivery address, phone number, email address, and optional order notes.
- Message Data: Information inputted in our contact forms (subjects, inquiry categories, and message texts).
- Security Analytics: SUM inputs submitted to our spam-prevention math CAPTCHA widget.
2. How We Use Your Data
We process data for specific operations, including:
- Contacting you via Phone, Email, or WhatsApp to confirm order requests and logistics.
- Arranging parcel dispatches with third-party logistics agents to deliver items to your location.
- Emailing invoices, receipts, and order status update notifications.
- Blocking spambots and maintaining security via CAPTCHAs.
3. Information Sharing
We do **not** sell, rent, or trade your personal information to third parties. We only share details with trusted shipping couriers and payment partners to complete transaction dispatches.
4. Cookies & Trackers
We use lightweight cookies to maintain cart contents, session variables (e.g. administrator login cookies), and basic site analytics. You can adjust your browser settings to reject cookies, but doing so may clear your shopping cart items upon page reloads.
5. Your Data Rights
Under NDPR regulations, you have the right to request access to the data we hold, ask for data corrections, or request deletion of your information from our database files. To exercise these rights, please contact our support team at info@chibenventures.online.